DECLARATION SOFTWARE REMOVAL
* STATING THAT THE OLD LICENSE IS NO LONGER IN USE, BROKEN AND OR DESTROYED.
The license is attached to the Unique Machine Number*, which is usually on specific hardware, like motherboard, ethernet card, hard disk, etc.; unless you have replaced that, the servers should recognize the PC after reformat.
Download Declare of return license form.
DOWNLOAD PDF FORM HERE
Fill up all the end user details, e.g. name, Company, License serial number, and the reason need to reset, sign with company stamp.
Rescan the form and summit online to us.
* Please allow 1 -2 business days to process.
TEL +603 7876 1336 ext. 6203 (MALAYSIA)
Mon to Fri, 9am - 5pm