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How to Transfer a GstarCAD License to Another ComputerStep-by-Step License TransferQuick ChecklistWhen should you return (deactivate) the license?Need help?Frequently asked questions

How to Transfer a GstarCAD License to Another Computer

Moving to a new PC or laptop? The correct method is simple: return the license from the old computer first, then activate it on the new computer. This page explains the proper process step by step. 



For GstarCAD Standalone License Online Return or Manual Return Safe Before Reinstall / Hardware Change

Step-by-Step License Transfer

  1. Open GstarCAD on the old computer

    Start GstarCAD on the computer that is currently using the license.

  2. Open the License Manager

    In GstarCAD, go to Help → Register to open the GstarCAD License Manager.

  3. Return the license

    Click Return License. If the computer has internet access, use the online return method. If it does not, use the manual return method.

  4. Confirm the return is completed

    Make sure the return process finishes successfully before formatting the computer, replacing hardware, or uninstalling the system.

  5. Install GstarCAD on the new computer

    Download and install the same GstarCAD version, or the version provided with your license, on the new computer.

  6. Activate the license on the new computer

    Open GstarCAD on the new computer, go to Help → Register, and activate the license again using your valid serial number or activation method.

Important: Return the license before changing the system, motherboard, or hard disk. This helps prevent the license from remaining locked to the old machine.
If the old computer is damaged, formatted, or inaccessible: the license may not be returned normally. In that case, contact your GstarCAD distributor or support team and provide your licese key (serial number) and license details for assistance.


Quick Checklist

  • Use the old computer first
  • Open Help → Register
  • Click Return License
  • Finish the return successfully
  • Install GstarCAD on the new computer
  • Activate on the new computer


When should you return (deactivate) the license?

You should return the license before:

  • Moving to another computer
  • Reformatting Windows
  • Replacing the hard disk
  • Changing the motherboard
  • Major system upgrade or reinstall


Need help?

If you cannot access the old computer, or the return process fails, contact your reseller or distributor
and prepare your serial number, product version, and company name.

APPLY FOR RESET LICENSE



Frequently asked questions

That is not the recommended method for a standalone license. The proper process is to return the license from the old computer first, then activate it on the new one.
If the old computer cannot be opened, you may not be able to complete the normal return process.
Contact your distributor or support team for manual assistance.
Not exactly. Network licenses are managed differently, usually through the license server.
This page is mainly for transferring a standalone license between computers.

Open GstarCAD, then go to Help → Register.