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GSTARCADMY SUPPORT

Get the right kind of support when you encounter a challenging question, GSTARCAD MALAYSIA  / NEOFAME offers various resources to simply and efficiently help you get the solutions you need.

In order to streamline support requests and better serve you, we utilize a support ticket system.

Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

Reset Licensing

DECLARATION SOFTWARE REMOVAL

* STATING THAT THE OLD LICENSE IS NO LONGER IN USE, BROKEN AND OR DESTROYED.

STEP 1

Download Declare of return license form.

​ DOWNLOAD PDF FORM HERE

STEP 2

Fill up all the end user details, e.g. name, Company, License serial number, and the reason need to reset, sign with company stamp.

STEP 3

Rescan the form and summit online to us.

* Please allow 1 -2 business days to process.



Person
For your reference, we provide complete archives and history of all your support requests.  and we will respond you by this email address.
 
*A valid email address is required to submit a ticket.
May call for validation.
Submit

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TEL +603 7876 1336 ext. 6203 (MALAYSIA)

Mon to Fri, 9am - 5pm